Last Updated: August 24, 2026
Welcome to Balinese Breeze Home Spa. These Terms & Conditions govern your use of our website and the booking and use of our home spa services. By using our website or booking a service with us, you agree to these Terms & Conditions.
1. About Our Services
Balinese Breeze Home Spa provides professional home spa and wellness services at the customer’s chosen location, subject to service availability and applicable booking requirements.
Our services, prices, availability, and service areas may change from time to time without prior notice.
2. Booking Appointments
Appointments should be booked through the booking methods provided on our website or through our approved communication channels.
When making a booking, customers should provide accurate information, including:
- Full name
- Contact number
- Email address, where applicable
- Service requested
- Preferred date and time
- Complete service location
- Any relevant information needed to provide the requested service safely and effectively
A booking is considered confirmed only after confirmation from Balinese Breeze Home Spa.
3. Appointment Times
We kindly ask customers to be available at the agreed appointment time.
Because our therapists travel to customers’ locations, delays may occur due to traffic, weather, or circumstances beyond our control. We appreciate your patience in such situations.
If our therapist is delayed, we will make reasonable efforts to inform you.
4. Customer Responsibilities
Customers are responsible for providing:
- A safe and suitable environment for the service
- Accurate location and contact information
- Reasonable access to the service location
- Any information that may affect the safe delivery of the requested service
Customers must treat our therapists and staff respectfully and professionally at all times.
We reserve the right to refuse or stop a service if the working environment is unsafe, inappropriate, abusive, threatening, or otherwise unsuitable.
5. Health & Safety
Customers should inform Balinese Breeze Home Spa before the appointment about any relevant health conditions, injuries, allergies, sensitivities, pregnancy, or other circumstances that may affect the suitability of a service.
Our services are intended for relaxation and wellness and are not a substitute for medical diagnosis, treatment, or professional medical advice.
If you are unsure whether a particular service is suitable for you, you should seek advice from an appropriately qualified healthcare professional before booking.
6. Service Modifications
Our therapists may recommend modifying or declining part of a service when they reasonably believe that continuing could be unsafe or unsuitable for the customer.
In such circumstances, the therapist may discuss alternative options with the customer.
7. Cancellation and Rescheduling
If you need to cancel or reschedule an appointment, please contact Balinese Breeze Home Spa as soon as possible.
Cancellation and rescheduling arrangements may depend on how much notice is provided and the circumstances of the booking.
Repeated late cancellations, missed appointments, or failure to provide access to the agreed location may affect future bookings.
Any applicable cancellation charges will be communicated to the customer before or at the time of booking.
8. Late Arrivals
If a customer is not available at the agreed appointment time, the available service time may be reduced so that our therapists can maintain their scheduled appointments.
Where a significant delay occurs, the appointment may be treated as a missed appointment or may need to be rescheduled.
9. Prices and Payment
Prices for our services are displayed or communicated through our available booking channels.
Prices may change from time to time. The applicable price will be the price confirmed for your booking.
Payment must be made using the payment method accepted by Balinese Breeze Home Spa for the relevant booking.
10. Promotions and Offers
From time to time, Balinese Breeze Home Spa may offer promotions, discounts, packages, or special offers.
Unless otherwise stated, promotions are subject to availability and may have additional terms and conditions.
Promotional offers cannot necessarily be combined with other discounts or offers.
11. Website Information
We make reasonable efforts to ensure that the information on our website is accurate and up to date.
However, website content may occasionally contain errors, omissions, or outdated information. We reserve the right to correct or update website information at any time.
Images used on the website are provided for illustrative purposes and actual services may vary.
12. Intellectual Property
All website content belonging to Balinese Breeze Home Spa, including text, logos, graphics, images, branding, design elements, and other materials, is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission.
13. Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience. Balinese Breeze Home Spa does not control and is not responsible for the content, availability, privacy practices, or terms of third-party websites.
14. Privacy
We may collect and use personal information provided by customers for purposes including appointment management, communication, customer service, and other legitimate business purposes.
For information about how we collect, use, and protect personal information, please refer to our Privacy Policy.
15. Limitation of Liability
To the extent permitted by applicable law, Balinese Breeze Home Spa will not be responsible for losses or damages arising from circumstances beyond our reasonable control.
Customers are responsible for providing accurate information relevant to their booking and for informing us of circumstances that may affect the safe provision of a service.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
16. Unacceptable Behaviour
We are committed to maintaining a professional and respectful environment for our customers, therapists, and staff.
We do not tolerate:
- Harassment
- Threatening or abusive behaviour
- Discriminatory behaviour
- Sexual misconduct or inappropriate requests
- Unsafe behaviour
- Deliberate damage to property
- Any unlawful activity
Where such behaviour occurs, Balinese Breeze Home Spa may immediately stop or refuse the service and may decline future bookings.
17. Force Majeure
Balinese Breeze Home Spa will not be responsible for delays, cancellations, or failure to provide services caused by circumstances outside our reasonable control.
Such circumstances may include severe weather, traffic disruptions, emergencies, government restrictions, public events, technical failures, or other unforeseen circumstances.
We will make reasonable efforts to communicate with affected customers and, where possible, arrange an alternative appointment.
18. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, business practices, or applicable requirements.
The updated version will be published on this page with a revised “Last Updated” date.
19. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates and the applicable laws and regulations of the relevant emirate, subject to any mandatory legal requirements.
Any disputes shall be handled by the appropriate competent authorities or courts having jurisdiction.
20. Contact Us
If you have any questions about these Terms & Conditions or our services, please contact Balinese Breeze Home Spa through the contact details provided on our website.
Balinese Breeze Home Spa
Website: Balinese Breeze Home Spa
Thank you for choosing Balinese Breeze Home Spa.